FROST FORM
Scallop Flexi Frost - Set of 2
Scallop Flexi Frost - Set of 2
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Introducing Flexi Frost – the ultimate solution for achieving flawlessly smooth cakes every time. Say goodbye to the hassle of rigid frosting plates that dent your creations and require tedious lining with parchment or clingfilm. With Flexi Frost, you’ll experience unparalleled ease and precision.
Crafted from flexible yet sturdy food-safe plastic, Flexi Frost provides the perfect balance of flexibility and firmness. Its innovative design ensures a seamless application of ganache or buttercream, allowing you to achieve sharp edges effortlessly.
No more struggles with removal – simply peel off Flexi Frost once your masterpiece is set. Each packet includes two plates and a detailed picture tutorial, empowering you to create professional-quality cakes with ease.
Make cake decorating a breeze with Flexi Frost – hand washable and ready to elevate your baking experience.
Here's a concise guide to selecting the ideal Flexi Frost size for your cake:
1. **Consider Your Cake Size:** If you're baking a 6" cake, the perfect fit is our 6.5" Flexi Frost plates.
2. **Optimal Frosting Thickness:** Using the 6.5" Flexi Frost ensures a consistent 1/4" layer of frosting on both sides of your cake.
By following this straightforward recommendation, you'll effortlessly achieve professional-looking cakes with precise frosting thickness every time.
Shipping
Shipping
Ireland est. 1 working day delivery
Australia est. 5-8 working days for delivery
UK est. Dispatch Once a week (Thursdays) - typically delivery is 4-5 business days.
USA / Canada est. 5-8 working days for delivery
*Customs may be due depending on geographic location (see below)*
For US Customers: https://www.cbp.gov/travel/international-visitors/kbyg/customs-duty-infoThis is not an exhaustive list, please check your own countries customs rules regarding receiving international shipments before ordering to avoid unexpected charges.
Return policy
Return policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@frostform.com. Please note that returns will need to be sent to our warehouse in Ireland. Address will be provided. Costs for shipping returns and customs or Duty fees are to be paid by the customer.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@frostform.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@frostform.com.
